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Free shipping on orders over £50

We plant a tree in the Shea belt for every

charcoal product ordered from our store.

15% off Preorder!!! | Shop Now



    How much is the shipping fee?

    The shipping fee varies from product to product. At times, there will be discounts and special promos. Check on the particular product for the shipping fee and always be updated with our promos and discounts on our various social media outlets.


    Do you have free shipping?

    YES! As we’ve said, we have some promos and discounts with our products. At special times, we will offer free shipping for our products. Also, we will have items for FREE and all you need to pay is the shipping. Check out our announcement on our homepage or on our social media outlets.


    When will my order arrive?

    Orders will be dispatched within 1-2 business days of receiving them. Standard shipping will be 2 days delivery upon dispatch. Express will be one working day after dispatch. We will make all efforts to dispatch express orders within 1 business day of receiving orders. Orders the come before 12pm for express will be treated the same day.


    Can I cancel my order once it is placed?

    As soon as you place your order, we immediately process it in our inventory so unfortunately, you cannot cancel placed orders. Be sure that you are 110% sure about purchasing the product before proceeding to checkout.


    Do you have a return policy?

    Please refer to the Terms & Condition page for our return policy and for other concerns.


    Where can I contact you in case of concerns with the products?

    You can reach us by sending us an e-mail on our Contact Page or sending us a message on our social media outlets.


    Free Shipping On Orders Over £50

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